Fine Marketing terms and conditions

Updated: 1 March 2016.

Welcome to Fine Marketing. If you continue to browse and use our website, you are agreeing to comply with and be bound by the following terms and conditions which, together with Fine Marketing’s Privacy Policy, govern our relationship with you in relation to this website. The terms ‘Fine Marketing’ or ‘us’ or ‘we’ refer to the owner of the website. The term “you” refers to the user/users of this website.

The use of this website is subject to the following terms of use:

The website’s page content is for your general information and use only. It is subject to change without notice. Neither Fine Marketing, or any third parties, provide any warranty or guarantee as to the accuracy, performance, completeness, suitability or timeliness of the information and resources contained within or offered on this website for any particular purpose. You acknowledge that any information and resources may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or resources on this website is entirely at your own risk, for which we shall not be liable. It is your own responsibility to ensure that any information, products or services available through this website meet your own specific requirements. The material on this website is owned by or licensed to us. This includes, but is not limited to, the layout, look, appearance, design and graphics. Reproduction is prohibited except in accordance with our copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not our property or licensed to Fine Marketing, are acknowledged on the website. Any unauthorised use of this website could give to a claim for damages and/or be a criminal offence.

This website may occasionally include links to other websites. These links are provided for your convenience and provide further information and resources. We do not signify that we endorse the website(s) and have no responsibility for their content. You may not create a link to this website from another website or document without Fine Marketing’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

By ordering any service or product from Fine Marketing you are agreeing to our following terms and conditions of sale:

General Conditions

Either party shall have the right to terminate the Contract immediately by giving notice in writing to the other party in any of the following events:

Where in the instance that a timescale has been given and the delay has been caused by any party excluding Fine Marketing, then we will not be held responsible for any money lost to the client if the deadline has not been met.

At times, any work undertaken by Fine Marketing, which has been quoted; may, by giving prior written notice incur a specification change or additional costs. Charges are non-negotiable and may not be negotiated against work to be completed. Any charges will not be deemed unreasonable.

In accordance with the above, Fine Marketing will not carry out any further work on the specified project until an agreement has been reached.

British Law will govern all conducts of business and business transactions even if the client is based outside of England and Wales.

The headings in this document are intended for reference only.

Subject to the remainder of these terms and conditions of business, the price for all services supplied by Fine Marketing to the client will be subject to a proposal provided by Fine Marketing to the client. The nature and extent of all services to be supplied to the client will form part of the proposal and, taken together with these Terms and Conditions, will form the extent of any contract between Fine Marketing and the client. Upon either verbal or written acceptance of the contract terms by the client, the contract becomes legally binding as between the parties.

Should the client delay the project timeline dramatically beyond the initial proposed timeline, then Fine Marketing reserves the right to defer the project and/or recover further fees in this regard to cover administration of the account.

Domain Registration

The flat fee set at registration, shall be for a period of two (2) years only (unless specified otherwise at time of purchase) and automatically renewed prior to expiry. It is at the client’s discretion, if they wish, to continue with their requested domain name(s) following expiry.

It is the client’s responsibility to verify and approve domain names prior to registration. Fine Marketing will not be held liable for verbal misinterpretations or email requests.

New domain names will be processed once monies have been cleared for payment. Fine Marketing will not be held responsible for any failure to register domain names and will return registration payment to the client.

Fine Marketing will notify you by telephone, letter or invoice as an indication that your renewal is due. The responsibility is then up to you, the client to respond. Failure to respond could result in your domain becoming unusable or re-registered by another party.

Fine Marketing will make every effort to renew the domain name but we are not responsible if the domain becomes de-tagged or suspended.

Fine Marketing will only renew a domain when the renewal fee has been paid in full. Failure to pay may incur further charges from us, or our domain name suppliers, if the renewal period expires and the client wishes to renew after this period.

Fine Marketing will charge a minimum administration fee of £50 +VAT where applicable, for amends, cancellations to domains, transfers, Name Server or other technical requests.

Four weeks written notice is required to cancel the automatic renewal of a domain name. The client is liable to pay should the domain have previously been renewed and notification of cancellation is received after this time.

Hosting

Our websites are hosted on a unified hosting platform with website management tools, email marketing, e-commerce and an integrated customer database. It is an all-in-one online business platform providing our clients with a log-in to give immediate access to their web pages, products, customer database, orders, web form submissions and email marketing campaigns.

Dependent upon the number of features you require for your business, a monthly charge for hosting will be included in the proposal which will be paid by Direct Debit. Included in the price of the service is the setting up of email accounts which will be administered by using Webmail through your internet browser. This method allows you to view your emails from any computer in any location provided you have an internet connection.

Security and reliability

The global business platform upon which your website is hosted has a multitude of security mechanisms in place, such as AAA (Authentication, Authorization, and Access Control) attack detection and annihilation mechanisms, encryption of sensitive data, firewalls, anti-virus, etc. It is PCI Level 1 compliant. Accordingly, all cardholder data specific mechanisms, environments, policies, procedures, etc have been audited for security compliance by an accredited 3rd party investigator.

Platform codes and environments are regularly tested for security holes both manually and using various 3rd party penetration software. A multitude of security standards (eg. OWASP) are considered and followed.

We use Tier 4 data centre facilities and the servers have multiple cooling and power distribution paths for stability and multiple active power distribution paths to help prevent down time from blackouts. High connectivity through Tier 1 networks result in higher network speeds and lower latency.

Design

Fine Marketing make every effort to design projects for the most popular browsers and operating systems, but cannot accept responsibility for pages which do not always display correctly. Virtually every popular web browser is supported: on Mac OS, from Safari 5 or later and Chrome 18 to later; on Windows - Internet Explorer 10 or later; Firefox 30 or later and Chrome 18 or later.

We may produce up to three wireframes (layouts) for each client dependent upon our original proposal. It is inevitable that a client may not like any of our designs in which case the client is invited to join our designers and work with them as a team to produce a suitable design.

Fine Marketing is not responsible for third party costs should the client introduce a third party designer or developer into the project and we are not prepared to reduce our fees should the client introduce a third party to assist with the design of the site.

Should any amendment be requested to the design needing to take account of any application function or performance criteria not previously specified, then Fine Marketing will be entitled to make appropriate revision to the timetable and the completion date. We may need to adjust our fees accordingly, which you will pay following prior consultation and agreement between us. In the event that a fee for the additional work cannot be agreed upon then we will be under no obligation to undertake the additional work, such work and this contract will continue to time and effect.

It is understood that should the client delay the project timeline considerably beyond that initially proposed, then Fine Marketing reserves the right to defer the project and/or recover further fees in this regard to cover administration of the account.

Deposit and Balance

Your deposit is non-refundable due to the nature of work that has already been undertaken to gain the business. Only under extreme circumstances would a refund be viable. We understand that if no work is carried out and the project is cancelled within fourteen days, a refund would be made available less any administration and travel costs.

The client agrees to pay the balance in full immediately before the website is due to go live, if a site is published before payment is received you agree that Fine Marketing have the right to disable part or all of the service until payment is received.

All deposit and advance payments are non-refundable and in the event that the client seeks to withdraw from the contract at any stage, the client agrees to pay Fine Marketing for the work completed to date, including, but not limited to, any costs, expenses or payments or other losses incurred by Fine Marketing in compliance with the contract.

On occasion when advanced payment is received by Fine Marketing (for example: a deposits or advanced full payment for any order) all the required information/content needed to complete the order must be supplied to Fine Marketing within six months (from receipt of payment) or the order will be cancelled with no refund or credit note provided.

All quotes and proposals provided prior to the commencement of the project are valid for sixty days. It is also understood that should any project be delayed by the client beyond the original and agreed timescale, this may have an effect on the quality of the end product, possibly incur additional costs and, only in very exceptional cases, require an end to the project commission prior to completion. It is understood that any amendments or changes not detailed within the project proposal could incur additional cost, however, this would be agreed by both parties prior to commencement.

Project Definition

The Project Definition is produced to aid the site, the client and Fine Marketing with a guide to how the site should be published, this is a low-level document.

Fine Marketing has the right to amend the Project Definition without prior written notice, as the promise that it still fulfils all the agreed initial requirements of the project.

The client may also amend the Project Definition by giving seven days’ notice, the changes may incur further costs and these costs will be advised before they are applied.

Overall Project

Fine Marketing retain the right to disable a project, website, FTP access, email service or to disable temporary the service, at any stage, due to non-payment of an invoice. Once payment has cleared the service will be resumed.

Fine Marketing retain the right to remove themselves from a project without prior notice.

Fine Marketing will not be held responsible for any loss of income, loss of business or profits should a website become disabled.

Fine Marketing will not be held responsible for any loss of income, loss of business or profits should a website become unavailable due to a problem either in or out of Fine Marketing’s control. An exception to this term is if we were proven totally negligent against the problem.

Fine Marketing will not become responsible for any loss of income, loss of business or profits should a web project be delivered behind schedule. Every effort is made to deliver all projects on course and to all given dates.

Fine Marketing retain the right to charge extra for enhancements and/or additional amendments, providing such extra charges are first agreed in writing with the client.

Fine Marketing may deliver a project in a stage process (unless otherwise agreed), no responsibility will lie with us should this situation arise with respect to loss of income, loss of business or profits due to a staged project.

Following the completion of all web projects, the client will immediately become responsible for all marketing of the project, unless otherwise stated or sold to as a web or digital marketing package.

Our estimate of timing given to you, either in these terms or by other means, is based on our calculation of time to be spent by us alone and does not include any time spent by you.

Where you fail to act either within a time specified by us or a minimum thirty days, we will interpret your silence as acceptance.

If we incorporate or embed third party software products in the website, then such products will so far as possible be properly licensed to you or to us in accordance with the conditions of sale of the seller of the same. We give no warranty in respect of any such products beyond the warranty given to us. The provision of the software to you will be subject to the terms and conditions of the supplier of the software and you hereby agree to indemnify us for all loss, damage, costs, expenses and other claims arising from your use of the software.

Testing and Acceptance

The testing shall take place on a test site of our choice, available to you on the internet.

We will test the website.

If any fault or “bug” is found, we will undertake such further work as is necessary until the testing procedure is satisfied as to 100%.

When the test procedure is completed with 100% compliance, we will inform you and you may then test the website.

Within seven working days, you will inform us of any deficiencies in the operation of the website and in the absence of any such notification, you are deemed to have accepted the website.

The project is complete after the occurrence of the earlier of the following events:

  • the testing procedure has demonstrated 100% efficiency to both parties or you are deemed to have accepted the website in accordance ie within seven days, or
  • the website is published on the server of the website host or
  • the system is approved at go-live date and any further testing or development work required will be undertaken within thirty days post go-live date.

Whilst we make every effort to make your website compliant to WC.org standards we are not held responsible if your site does not comply unless you have specifically requested it to do so (additional cost).

It is understood that on the completion of any website supplied to the client by Fine Marketing that it will be the client’s responsibility to maintain the management of the website and the CMS unless an agreement has been made with Fine Marketing to update and maintain the website. (including regular back-ups). 

Copyright and Content

The copyright and all intellectual property rights supplied by the client shall remain the property of the client.

The copyright and all intellectual property rights supplied by Fine Marketing shall remain the property of Fine Marketing.

The contents of all specifications, documents, presentations and reports prepared or written by us for or to, the client in working towards achieving or developing a project will remain the property of Fine Marketing together with relevant templates and design layouts. The contents of these resources are not to be distributed, duplicated or copied in any circumstances.

The content of clients’ websites is not, under any circumstances, the responsibility of Fine Marketing. Clients proof-read their websites prior to going ‘live’ and all discrepancies are the responsibility of the client.

All domain names are registered in the client’s name and not that of Fine Marketing.

The client purchases the rights to all images and logos. The client has the right to add or amend this material, the client does not have the right to reproduce or distribute this material.

The content management system (CMS) is licensed by Fine Marketing for it’s clients; the client does not have any right to the source code.

If the client instructs another web development company to become involved in the project, then we have the right to protect our CMS by safe-guarding parts of the code by username and password.

CMS training assumes that the user is reasonably computer literate.

The placing of an order by the client or a person on behalf of the client constitutes a guarantee that all necessary authority and permissions have been obtained in respect of the artwork, typefaces, design and photographs, for use in the website design. The client must indemnify Fine Marketing in respect of all actions, proceedings, costs, demands and claims arising from any such breach.

The client will not hold Fine Marketing responsible for any infringement of copyright relating to the design. It is the responsibility of the client to ensure that no copyright infringement will occur. Refunds will not be made in cases of such copyright infringement.

Intellectual Property Rights

Third party graphic images and software code are not affected by this agreement. During and after completion of the contract and unless otherwise specified in this agreement ownership of intellectual property shall be as follows:

  • Website designs, conceptions and images initiated by us, belong to us.
  • Fine Marketing reserves the right to add a link to your website on the basis that we created the website. Should you not wish us to exercise this right then your notification, in writing, must be received prior to the website going live.
  • We reserve the right to add a link in the portfolio section of our website, to your website, confirming that we have been the developers of your website. The primary purpose of this is to showcase our services to to our clients. This will also create a backlink to your website and have the effect of increasing traffic to your site.
  • Fine Marketing shall at all times be entitled to use for purposes of self promotion any of the commissioned work or any description or illustration of the commissioned work (even if the intellectual property rights have been assigned to the client).

Confidentiality and Privacy

Both parties shall treat as strictly confidential all information (whether verbal or in writing or on any other media) relating to the other party’s business operations, transactions, associations, financial arrangements or in relation to any other activities, which is made available to either party hereunder save with the prior written consent of the other or where properly required by law.

Any breach of the customer’s obligations under the terms and conditions will render the customer liable to Fine Marketing for any and all costs and losses arising from or incurred as a result of such breach.

The provisions of these clauses shall survive the expiration or termination of the project.

Termination

Either party shall have the right to terminate the contract immediately by notice in writing to the other in any of the following events:

  • if the other party has committed any persistent or material breach of its obligations under the contract and does not remedy that breach within thirty days after receiving written notice from the other party, or
  • if the other party is unable to pay its debts (within the meaning of the Insolvency Act 2006/Amendment 2009) or a receiver, or similar officer is appointed over all or any part of the undertaking or assets of the other party, or a resolution is passed for the winding up of the other party (other than for purposes of reconstruction or amalgamation previously approved in writing by the other party) or a Court Order is granted to wind up the other party;
  • by either party by giving fourteen days’ written notice, all work which has been completed and paid for will be made available to the client, less any administration work required;
  • should a winding-up order be presented to Fine Marketing or Fine Marketing be in receipt of Insolvency Act, any work completed on the clients’ project shall become the property of the client and be handed over to the client.

Fine Marketing will charge an administration fee of £75.00 +VAT for any cancellation or termination of contracts regardless of fault.

Insurance and Liability

Fine Marketing shall not be liable to the client for any indirect or consequential loss, damage, cost or expense of any kind howsoever caused whether arising under contract, tort (including negligence) or otherwise including (without limitation) loss of profits or contracts or revenue, loss of or corruption to data, loss of business, goodwill, or anticipated savings.

Force Majeure

Neither party shall be liable for delay or failure to perform any of its obligations under the contract if the delay or failure result from acts of God, fire, explosion, flood, war, riots, acts of terrorism, acts of Government, sabotage, civil commotion or severe weather conditions which are beyond its reasonable control (“Force Majeure Event”).

Such delay or failure shall not constitute a breach of this contract and the time for performance shall be extended by a period equivalent to that during which performance is so prevented, provided that if such delay or failure persists for more than three months nothing in this clause shall be taken to limit or prevent the exercise by either party of its right of termination.

Payment and Terms

In consideration of the proper performance of Fine Marketing’s obligations hereunder, the client shall pay Fine Marketing the design fee, the hosting charge and all other applicable charges due hereunder.

The client shall pay all sums due to Fine Marketing hereunder within thirty days after receipt by the client of an invoice or, if by prior agreement, on the due date of payment.

The customer shall notify Fine Marketing within seven days after receipt of an invoice, if the customer considers that the invoice is incorrect or invalid for any reason and the reasons for withholding payment.

Where applicable, VAT and any other taxes or duties shall be paid by the customer at the then prevailing rate.

We reserve the right to charge you interest in respect of late payment of any sums due under this agreement (both before and after judgement) at the rate of 5 (five) per cent (5%) above the base rate from time to time of the Bank of England from the due date until receipt of payment.

When you order work to be paid outside of our initial estimate, we will provide an update estimate of the cost of such work. You agree to pay us the estimated sum. We do not have to continue with any work on the contract until we have received payments into our bank account as stated within the quotation payment schedule.

New clients to Fine Marketing are required to pay a 50% deposit on the estimated cost of the project. The deposit applies to the first two projects and thereafter, work will be invoiced on completion of the project or as stated in the estimate provided for that work.

Fine Marketing reserve the right to charge a deposit fee on any project they see fit, for new and existing clients, and the deposit term shall form part of the estimate and terms agreed for that project.

All deposit and advance payments are non-refundable due to the nature of work that has already been undertaken to gain the business. We understand that if no work is carried out and the project is cancelled within fourteen days a refund would be made available less any administration and travel costs if applicable. In the event that the client seeks to withdraw from the contract at any stage, the client agrees to pay Fine Marketing for the work completed to date, including, but not limited to, any costs, expenses or payments or other losses incurred by us in compliance with the contract.

On occasion when advanced payment is received by Fine Marketing (for example: a deposit or advanced full payment for any order) all the required information/content needed to complete the order must be supplied to Fine Marketing within six months (from receipt of payment) or the order will be cancelled with no refund or credit note provided.

It is also understood that should any project be delayed by client response times beyond the original and agreed timescale, this may have an effect on the quality of the final product, possibly incur additional cost and in rare cases require an end to the project commission prior to completion. It is also understood that any amendments or changes not detailed within the project proposal could incur additional cost, however, any increased work/charges will be agreed by both parties prior to commencement.

Disclaimer

Fine Marketing do not make any claim that the internet will increase the client’s finances, Fine Marketing occasionally may use a consultant to help manage a project, the views of the consultants are judged only on their knowledge and experience to date. We do not make any claims that by using us your site will become listed on the top of all search engines. No responsibility shall lay with us should these judgements be made at any time.

We do not accept any loss of any kind whatsoever through the use of Fine Marketing.

Fine Marketing is not responsible for loss or damage to clients’ data due to website hacking, spamming, phishing, farming, malicious software, spyware, viruses or spoofing originating from a client’s website or online system.

Exclusions

Unless otherwise agreed in writing between us to form part of the services we will be under no obligation (unless stated otherwise) to provide any of the following:

  • Registration of necessary domain names
  • Arrangement of merchant server banking facilities
  • Contracting for web hosting services and the provision of appropriate firewalls
  • Supply new or change existing customer email message system
  • Purchase of any necessary computer hardware and software
  • Search engine optimization or search marketing

Successors to the Agreement

The benefit and obligations of this agreement shall be binding on any successor in title. If this situation should occur the client will receive a full copy of the website as stated to retain for themselves in a format and cost to be agreed between the parties.

Neither party shall be entitled to assign this agreement nor all or any of their rights and obligations hereunder without the prior written consent of the other.

Notices

Any notice to be served on either of the parties by the other may be sent by Royal Mail recorded delivery.

Waiver

The failure by either party to enforce at any time or for any period, any one or more of the terms and conditions of this document, shall not be a waiver of them or of the right at any time subsequently to enforce all terms and conditions of this document.

Jurisdiction

These terms and conditions shall be interpreted according to the Laws of England and the parties agree to submit to the exclusive jurisdiction of the English courts.

Delivery of Goods

At Fine Marketing’s sole discretion, delivery of the goods shall take place when: (a) the client takes possession of the goods at Fine Marketing’s address; or (b) the client takes possession of the goods at the client’s address or other address nominated by the client (in the event that the goods are delivered by Fine Marketing or Fine Marketing’s nominated carrier); or (c) the client’s nominated carrier takes possession of the goods in which event the carrier shall be deemed to be the client’s agent.

The costs of delivery are included in the price unless stated otherwise.

The client shall make all arrangements necessary to take delivery of the goods whenever they are tendered for delivery. In the event that the client is unable to take delivery of the goods as arranged then Fine Marketing shall be entitled to charge a reasonable fee for re-delivery.

Delivery of the goods to a third party nominated by the client is deemed to be delivery to the client.

Fine Marketing may deliver the goods by separate instalments. Each separate instalment shall be invoiced and paid for in accordance with the provisions in these terms and conditions.

The client shall take delivery of the goods tendered notwithstanding that the quantity so delivered shall be either greater or lesser than the quantity purchased provided that: (a) such discrepancy in quantity shall not exceed five (5) percent (5%); and (b) the price shall be adjusted pro-rata to the discrepancy.

The failure of Fine Marketing to deliver shall not entitle either party to treat this contract as repudiated.

Fine Marketing shall not be liable for any loss or damage whatever due to failure by Fine Marketing to deliver the goods (or any of them) promptly or at all.

Please check your order as soon as you receive it and contact Fine Marketing within seven working days if there is a problem. If goods are not rejected by the client within seven days of delivery, then they are deemed accepted.

Fine Marketing will not be liable if we are unable to fulfill our obligations as specified in these terms and conditions due to events such as machinery failure, computer dysfunction, paper dis-colouration, ink offset, strikes, accidents or shortages of materials, loss of transmission link or any other circumstances outside of our control.

Fine Marketing will do its best to supply the goods and services at the prices agreed but Fine Marketing reserves the right to increase its prices to take proper account of fluctuations in exchange rates and/or increases in the cost of materials or other factors which are not under Fine Marketing’s control.

Claims arising from damages, delay or partial loss in transit must be made in writing to Fine Marketing, so as to reach us within seven days of delivery.

All claims with regard to the quality or quantity of the goods shall be made in writing by the client to Fine Marketing so as to reach us within seven days of receipt of goods or such goods shall be deemed to comply as to quality and quantity within the terms of the contract.

The client must examine all goods delivered at the time of delivery. Fine Marketing shall not be liable for any loss arising from damage caused to the goods in transit unless loss or damage is noted on the delivery note at the time of delivery.

Typographical Errors

In the event that a Fine Marketing product being mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. We also reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your payment received. If your payment has already been received for the purchase and your order is cancelled, Fine Marketing shall issue a credit to your account in the amount of the incorrect price.

Search Engine Optimisation and Social Media Services

These terms clarify the agreement between Fine Marketing and the client for the provision of consultancy and services within English Law. These terms are designed to protect the rights of all parties for all work performed and to align mutual expectations of engagement and are shown openly to form our contracted conditions of work.

Fee rates are quoted for a seven hour working day. Parts of a day and excess hours are charged proportionately. Project fees are estimated in accordance with work specified in writing by Fine Marketing. If original estimates prove incorrect Fine Marketing will give the client notice of potential changes before delivery. Work expenses, VAT and subsistence costs are chargeable to the client at cost.

Monthly project work will commence after the first month’s payment has been taken.

Travel is calculated on a basis to and from work as agreed with the client. UK vehicle mileage allowances are based on the published Automobile Association rates at the time of travel.

Package based work will not commence until the first instalment has been made and the subscription in place. Consultancy and one to one based work is charged at an hourly rate and will be agreed with the client before the work commences. Invoices will be raised after the consultancy has taken place.

Payment beyond twenty-eight days attracts compound interest of one percent (1.0%) per month. Non-payment entitles Fine Marketing to suspend further work for the client. This interest charge reflects current statutory legal obligations on all UK purchasers.

Reports, documents and advice from Fine Marketing to the client are for the sole use of the client and should not be divulged to third parties without the prior consent of Fine Marketing. Communications and correspondence may be recorded confidentially for training and quality control purposes.

Confidential information provided by the client for the delivery of the project by Fine Marketing will not be divulged to third parties without the prior consent of the client.

Both parties will safeguard each other respective intellectual property so that any ideas, documents and proprietary rights will be the assigned property of the initiating author. Ownership of materials bought for the client will remain with Fine Marketing until full payment by the client. Fine Marketing copyright is assigned to the client only for internal use under each individual project terms of reference. Fine Marketing and the client can publish project successes to share learning outcomes with relevant parties.

Fine Marketing will work to agreed terms of reference on the basis that these do not imply warranties or guarantees. Work is reliant on information and support from the client and Fine Marketing is not liable for any consequential losses. Fine Marketing performance is subject to the timely supply of support information and facilities by the client. Liability for any loss or damage sustained by either party as a result of the performance or non-performance of work shall be limited to the amount of the payments falling due under this Agreement. Illness or death within Fine Marketing or the client will not create liability for consequential loss.

The client can terminate specific time booked with Fine Marketing if mutually acceptable on the following terms: –

  • One hundred percent (100%) payable if cancelled within thirty days of time booked
  • Seventy-five percent (75%) payable if cancelled within sixty (60) days of time booked
  • Fifty percent (50%) payable if cancelled within ninety (90) days of time booked

Fine Marketing can reduce such cancellation fees if the time booked then cancelled is subsequently filled with equivalent paid work for the same time and values originally booked. All expenses incurred by Fine Marketing on behalf of the client shall become payable irrespective of the date of termination.